Support for every Talaria Software product

One inbox for all of it.

For questions, bug reports, or feature requests:

support@talariasoftware.app

We typically respond within 24 hours.

TalariaTreadTracker

Available now on the App Store

Why don't I see any workouts in the app?

TalariaTreadTracker needs HealthKit permission to read your workouts. When you first open the app, tap "Allow" on the HealthKit authorization prompt. If you previously denied access, go to Settings → Health → Data Access & Devices → TalariaTreadTracker and enable workout data.

How does the wear percentage work?

The app calculates an estimated wear percentage based on multiple factors: distance, terrain (trail vs. road), pace, elevation gain, workout duration, temperature, and running biomechanics. These are combined into an "effective mileage" that's compared to your shoe's mileage limit.

All wear values are estimates marked with (est.) and should be used as a guide, not a precise measurement.

How do I assign workouts to a shoe?

Open a shoe's detail view, then tap "Manage Workouts." You'll see a list of your recent running, walking, and hiking workouts. Toggle them on to assign them to that shoe. The app also supports auto-assignment for new workouts based on your active shoes.

Can I use the app with walking and hiking, not just running?

Yes! TalariaTreadTracker supports running, walking, and hiking workouts. When adding a shoe, you can select which activity types it's used for.

Does the app sync across my devices?

Yes. If you're signed into iCloud, your shoes and workout assignments sync automatically via CloudKit. Note that HealthKit workout data itself stays on each device — the app reads it locally from each device's Health database.

How do I delete my data?

You can delete individual shoes by swiping left in the shoe list. To remove all data, uninstall the app. For iCloud data, delete the app from all your devices while signed into the same iCloud account. See our TalariaTreadTracker Privacy Policy for full details.

What does "retire" a shoe mean?

Retiring a shoe moves it to the "Retired" section and stops it from being auto-assigned new workouts. You can unretire a shoe at any time if you want to put it back into rotation.

Kerykeion

Beta on TestFlight · macOS & iOS

Kerykeion is in beta. For bug reports, odd CSV imports, or feedback on the beta: support@talariasoftware.app. Details and the roadmap are on the Kerykeion page; how your data is handled is in the Kerykeion privacy policy.

If You Come for the King

Coming soon · iOS & Steam

Not released yet, so there's nothing to troubleshoot. Follow the King page for what's coming.

Remnant Protocol

In development · iOS

Still in development. Questions welcome at support@talariasoftware.app; see the Remnant Protocol page for what it is.